CarPlug

Privacy Policy

1. Information Collection

We collect the following information to provide our car importation services:

Personal Information

Full name
Contact information
Address details
Payment information

Vehicle Preferences

Vehicle make and model interests
Budget parameters
Feature preferences
Import specifications

2. How We Use Your Data

Your information is used to:

Facilitate vehicle searches and auction bidding on your behalf
Process shipping and customs documentation
Coordinate vehicle delivery to your specified location
Process payments and maintain accurate billing records
Communicate important updates about your vehicle importation
Comply with legal requirements related to international vehicle imports

3. Data Sharing

We share your information only with trusted partners essential to the import process:

US auction houses and vehicle sourcing partners
International shipping and freight companies
Customs clearance agencies
Payment processors for secure transactions

We never sell your personal data to third parties or share it for marketing purposes without your explicit consent.

4. Data Security

We implement industry-standard security measures:

Technical Safeguards

Secure data encryption
Protected database systems
Regular security audits
Secure payment processing

Operational Controls

Staff confidentiality agreements
Restricted data access protocols
Regular staff security training
Secure document handling

5. Data Retention

We retain your information:

Client records: Throughout your active import process and for 5 years after completion (for regulatory compliance)
Vehicle documentation: 7 years (as required by import/export regulations)
Payment information: As required by financial regulations
Communication records: 2 years after project completion

6. Your Rights

Access Rights

Request a copy of your data
Update your information
Request data deletion when legally permissible
Export your data in a portable format

Control Options

Opt-out of non-essential communications
Set communication preferences
Withdraw consent for specific processing
Lodge concerns with our privacy team

7. Cookies & Tracking

Our website uses cookies to enhance your browsing experience and provide personalized services:

Essential cookies for website functionality
Analytics cookies to improve our services
Preference cookies to remember your settings

You can manage cookie preferences through your browser settings at any time.

8. Contact Us

Juliusz Bulski

Data Protection Officer

For privacy-related inquiries, contact us through:

Phone: +48 603 971 933
Email: privacy@carplugusa.pl
Mail: [Your Company Address]

We aim to respond to all privacy inquiries within 14 business days.

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